Originally Posted by Laylla

I have a very non-scientific queue theory. It's called the "government worker queue theory". It goes something like this:
"Government workers will keep the backlog at a steady state size in order to ensure their job security."
... If the numbers of processors was doubled, they would work slower until the backlog was at the highest tolerated level.

I think the same applies to the TSA people. ... They are paid X dollars an hour, no matter how efficient or inefficient they are.