Originally Posted by
jr1202sr
I have been told when that has happened before that the website inventory is not always real time. I think the property sends batch updates to the main database not after every transaction but at a set time of day. Maybe someone who works at Marriott could elaborate.
Everything is communicated real time between the systems and the website pulls LIVE inventory but there are certain issues that can cause a delay but typically that delay isn't for very long......(typical delay is a locked/in use record which needs to wait for the record to no longer be in use)...more often than not the issue can be shown to be an inventory control issue by the hotel
Last edited by socrates; Mar 4, 2013 at 12:19 pm