FlyerTalk Forums - View Single Post - If a hotel website shows rooms available, then they're available, right?
Old Mar 4, 2013 | 12:08 pm
  #10  
socrates
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Originally Posted by njcommodore
I sometimes check the property I'm about to visit to see their suite availability so when I check in I'll know whether or not to ask for an upgrade. Well at the Panama City, Panama FS this week I checked in and there were junior and executive suites available. FDC said sorry, we're completely full tonight. I thought maybe they sold the last couple rooms between when I last checked and arrived at the hotel. Got up to the room and checked, sure enough the suites were being offered still. I called the FD, asked for MOD, and asked about what the website was saying. He was emphatic that it was an IT mistake, so I guess they do happen. I didn't get the impression he was lying to cover the FDC.
I'll just say this...."it's up to the hotels to control their own inventory".......IT inventory issues dont' happen very often (actually they are quite rare)
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