Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,501
One time I couldn't get to my original Marriott, but was stuck and needed an alternate reservation-all due to weather. Marriott Plat took care of everything. They aren't there to screw us. They don't want abuse. I think if the reasons are legit, they work with you fairly well.