Originally Posted by
JohnCV
This doesn't sound good. I am looking for a decent business class connection Luxembourg Melbourne. KLM seems to have good offer, since my preferred airline QR has no seats on the requested dates, but rants like this and similar reportings on airlinequality.com make me reconsider.
And what do you think when you read a positive review? Apart from the fact that people do more easily write on a forum to complain about something, than to write something positive, there are plenty of positive reviews around too. Try this for example, from a regular BA flyer:
http://www.flyertalk.com/forum/klm-f...-dec-12-a.html
For whats worth it, I do find UltrRant's experiences quite shocking. But for me KL staff usually does a good job. Them being grumpy or unfriendly is rare from my experience, and what UltrRant describes there sounds quite extreme.
Assuming that you mean Melbourne, Australia, KL does not fly all the way to Australia. The last leg, depending on where you change flights, is code-shared on Etihad, Malaysia or China Southern. But also non-code shared connections can be the case on Quantas, Jetstar, or Thai.