Originally Posted by
CPT Skywalker
Now, this is where things get tricky! On the OneWorld RTW planner the flight from New York to Tokyo is only available on American Airlines (JFK - NRT), but on the JAL website there are definitely flights between New York and Tokia on JAL (with their First Class suites we'd love to experience) via HND (the other airport in Tokyo).
From JFK, AA operates to HND (AA135/JL7007) and JL operates to NRT (JL5/AA5819).
I've looked on the OneWorld website, but can't find an email address for Oneworld, only the individual airlines...
There is a contact form buried in the website (hard to find...), but it is really only to report problems with the website.
If you're using the xONEx booking tool and it doesn't show a flight then it is most likely due to the flight not operating on the date you've picked or the required booking code (A/D/L) not being available.