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Thread: Does it make a difference using Asia Miles or Avios booking a reward on CX?
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Old Mar 2, 2013 | 4:42 pm
  #18  
jarusoba
15 Years on Site
 
Join Date: May 2007
Location: YYZ, but my heart is in Asia
Programs: AC-SE, CX-DM, DL-G, Hyatt-DM, Hilton-DM, Fairmont-Plt, Marriott-S, Accor-Plt, SPG-G, IHG-Plt
Posts: 4,396
Originally Posted by CanucksHKG
You cancelled a booking, of course you would be charged a fee....
When they involuntarily downgraded my booked class of service, this has become a C class redemption instead of a F class redemption. They should either rebook me in F, or cancel the booking without penalty.

I wouldn't be agreeing to cancel if they did not allow me to cancel without penalty.
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