Originally Posted by
imverge
I stayed there last summer and the hotel was OK.
...
The service was very poor, right from the telephone operator to the front office staff.
I would not return.
Just writing from my room at this property.
Yesterday I had a complain.
After all problems can happen, the importance is their solutioning.
I was really surprised by the professional and quick address of the issue.
I do not know as it was in the past but yesterday I get the service level was great ! Really impressed.