Hotels typically don’t contact guests when items are left in the room. Rather, housekeeping is meant to store the items and the hotel waits for the former guest to contact them. Is this is the proper process for high value electronic items? What if you labeled your item with your phone number and email address? Do you consider that a form of permission to contact you?

I had a discussion with a hotel GM this week. His policy:

“…items left in a room are held for 30 days while valuables (such as a computer) are held for 90-days in a safe that is accessible only by our MOD/Security staff. The decision to be consistent with ALL lost and found items, to be discreet for all guests and their items, and to hold onto the item until we are contacted is something that I have done at all properties. ... I have found that this works best to protect the confidentiality, security and safety of our patrons travel patterns and their identity.”