Property: Sheraton Carlsbad
Dates(s): February 16 and 17
Room booked: Corner Suite
Room received : Corner Suite
Award stay: No
BRG stay: No
SNA(s) requested: Comments:
I was on my honeymoon with my wife. I had booked a suite just to be certain that we would have a decent room and I am glad I did. Despite speaking with the Platinum Concierge days in advance and asking him to alert the hotel, as well as someone else speaking with the manager on our behalf we did not get an upgrade. Yes - there were upgraded suites available at least a day before (although I did not check again that night).