Originally Posted by
itsaboutthejourney
I'm sure DL will handle things from a customer standpoint much better than ghetto UA did on my diversion to YYT earlier.
So far things are not going well. Replacement flight has been delayed several times out of JFK and there is no promise of an arrival time less than 8.5 hours late. We will be arriving ZRH in time for afternoon rush hour!
Due to the late hour at Halifax Airport, there is no food or drink available save a few bottles of water that are being spread around. Folks are camped out on the floor with on-board pillows and blankets. Frankly it looks a little like that recent Carnival Cruise that hit the news earlier this month.
What kinds of flight delay compensation should kick in at this point?