CDG-A Tale of Two Hotels
We recently spent a night at CDG. I was flying home as I had a serious back problem which made it very painful to sit down.
We decided to have dinner at the Novetel at Roissypole. We have eaten there before with pretty good success. There is a dining room there and across a hallway, a bar. The bar had high top tables which meant I could stand to eat, thus avoiding pain. I explained my situation to the host at the restaurant and asked if we could order from the restaurant menu but eat at one of the tables in the bar. I thought it was an easy request since the bar is only 20 feet or so away, the restaurant was less than half full and the bar had three people nursing drinks. The host told me they couldn't allow that.
So we went over to the Hilton, which is about to open a newly renovated restaurant area. That night, dinner was in a large dining room with regular tables but there was a large ballroom nest to the dining room with a couple of high top table where I could stand. I asked the host if we could eat in the ballroom and he said "of course" and turned on the lights in the whole room. He then preceded to wait on us himself, coming back every five minutes or so to see if we wanted anything else.
So one hotel had an extra 60€ in receipts and a host with a 10€ tip, while the other had people standing around. Maybe I should have called this thread: Attitude-Can do & Can't Do.