Originally Posted by
pokee
Well...4th statement is here and no bonus points...again.
This is officially the longest I've had to wait for any bonus points...
I guess I'll be calling them again to see what answer they'll give me this time...
So THIS time the CSR had a sympathetic ear when I called. He said he felt bad that nobody had put an inquiry in before now to see what's up with my points (because, in his opinion, based on what he was seeing, they should have). He said it was a shame that I had had a different 'story' every time I called. I told him that I was not the only one missing points and being given the run-around when inquiring about them.
Anyway, he said to call back in 7-10 business days, as the issue should be resolved by then and my points should be posted or in the process of being posted. Of course, I am not holding my breath...