Truly pathetic.

No, you DO NOT have our understanding.

Since the initial announcement of the program you have missed or pushed back every deadline mentionned through clever wording.

By the week of February 25th = on the very last day of the week? Seriously?
You are proud that your card were mailed a whole 10 days before a deadline you set when you had 2 months to handle that? Seriously?
You have "communicated" with Star Alliance partner that you failed to deliver our cards on time and you seriously expect us to believe they will let us in the lounge? In what world do you live? If they wanted to do that could already do it as our status is visible on the bording pass; no communication will change that and I fully expect to be turned away next Sunday. Get real!

Air Canada Attitude indeed.

Max