Originally Posted by
syzygy
Does it work to call in and select reservations (i.e. you're going to book a ticket) and then when connected to a real human asked to be transferred to the appropriate department? Seems like companies are motivated to have humans handle potential sales.
I have a similar problem. I asked the agent to connect me to LANPASS and she said she did not have that capabilitly. Looks like LANPASS has themselves barricaded for some reason.