Originally Posted by
Unterwegs
I am very disappointed with the tool. I use it on three different PCs (2 are stationary in different continents, the third is my notebook).
We are certainly sorry you feel that way, especially noting that you have been a
KVS Tool member since
2005.
Originally Posted by
Unterwegs
A hard disk in one of the PCs started to die, so i replaced it. All the other licenses still worked, but the KVS tool asked for a new key. Seems they are not able to recognize smaller changes as everybody else.
As we have mentioned in Post #5474 above, certain major changes in the system may cause the System Code to also change, in which case a Replacement Registration Code should be requested via the Registration Wizard.
Originally Posted by
Unterwegs
Asked for a new key. Took a while because KVS wanted to know the codes of the other systems (no clue, they were in a different continent).
Finally got a new key.
Since you have maxed out on the number of registered machines, you needed to provide
either the codes of the other 2 systems
or the [old] code of the PC you were dealing with at that time.
Originally Posted by
Unterwegs
Now the second system stopped working, seems they invalidated that key in the process. A few more emails (and days) to get this working.
There are procedures in-place for those members, who require a Replacement or Additional Registration Code immediately.
Originally Posted by
Unterwegs
Today i tried my notebook. Guess what: Invalid key again.
A Registration Code for your notebook has now been rushed and should be in your E-Mail Inbox.