Diamond 48 hr guarantee process
How does this work for Hilton's that are sold out? Does someone at the bottom of the totem pole lose their room? Is it always guaranteed that a room will be available?
If you're a big college football fan, you'll learn that many hotels are sold out months in advanced for some of the smaller towns, and often times you can't find a decent hotel within an hour's drive. If the 48 hour guarantee is true, can I simply decide on a whim I want a room in a prime location and boot some poor soul who's had it locked up 5 months in advance?