I really wish someone could get to the bottom of this issue.

I just called to request GPUs for an upcoming trip to HKG (certainly not an upgrade request I want to have difficulties with). The outbound now shows "R class requested" with the return showing "upgrade requested." To make it more interesting, my companion shows "upgrade requested" for both segments. UA agents insist that both mean the same. I'd like to believe them, but earlier this month I had a companion's "upgrade requested" GPU clear out-of-sequence while mine continued to say "R class requested." Multiple UA agents had no explanation - and I'm still not sure if there's any correlation.

-FlyerBeek