FlyerTalk Forums - View Single Post - 2013 App-O-Rama (AOR) and Churn Advice Archive
Old Feb 25, 2013, 6:01 pm
  #391  
ehallison
 
Join Date: Dec 2003
Programs: AA Plat Pro, United Silver, Marriott LTT, Hyatt Globalist, Hilton Diamond, IHG Platinum
Posts: 1,120
Why can't you just have her call? I handle all the apps (and spending, ha ha!) in our home, but sometimes hubby just has to make a phone call. It usually takes 5 minutes or less. I dial for him and sometimes provide him with a helpful script. Sometimes he'll even say, "You have permission to talk to my wife about my account" and hand the phone back to me.
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