FlyerTalk Forums - View Single Post - ARCHIVE: Concierge Key AA Premium Service
Old Feb 25, 2013, 2:45 pm
  #839  
staren937
 
Join Date: Feb 2006
Programs: UGS, AA CK
Posts: 212
Originally Posted by UpInTheAirAgain
I guess we are all on the same wavelength. I emailed customer service two days ago and received this response on Saturday the 23rd:

Headquarters will be mailing out everyone’s packages between now and the end of this month.
Hopefully the reason for the delay is they're putting finishing touches on new benefits for all of us...have not recieved anything either.
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