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Thread: UA didn't hold seats for connectors who had landed and were in transit to the gate
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Old Feb 25, 2013 | 2:23 am
  #85  
mre5765
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Originally Posted by schwarm
Thank you UA for holding 940 yesterday ORD-FRA!

Our incoming flight from LAX had been delayed due to mx (lavatory). We managed to land at ORD with plenty of time, but there was no gait available. It certainly is stressful waiting in the taxiway for a gait to open at T-25, T-20, T-15, T-10, T-5 ...

There were 4 of us in business/first (all separate travelers).

940 managed to pull back only a few minutes late and we made it to FRA on time (although at a remote gate).

I don't understand who was hurt by UA keeping the door open for an extra 15 minutes. How could it have been good business to close the door?
The people hurt are those conecting in FRA, especially those who need to clear immigration and/or security. Some outbound LH destinations have just one departure per day.
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