FlyerTalk Forums - View Single Post - Why is UA checked bag claim so slow? (EWR,ORD, SFO, IAH, ...) [Consolidated]
Old Feb 23, 2013, 9:29 pm
  #7  
LongingForORD
 
Join Date: Feb 2007
Location: SFO/STS
Programs: UA Gold-1MM, Hhonors Diamond, Marriott/SPG Gold
Posts: 1,090
UA slow bags

About a month ago took SFO-SEA and checked bags (heavy work equipment, no choice). Bags took about 15 minutes to show up, most bags came out and people left, but not 1 VIP priority tagged bag shows up. About another 20 minutes later the big bag door opens up and the cart pulls up with the car of ALL of the VIP/priority bags. So the VIP service is the very last to be delivered. The bag loaders were apologetic, but really?? Of course, not a UA employee in sight.

For RJ's coming to SFO, they often announce bag will be down in 30-45 minutes (this is after walking from the gate and stopping for a potty break). So, often 45-60 minutes wait for bags at SFO. Seems so funny the couple of times I have flown into SFO on AA, bags are always there within 10 minutes.
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