Originally Posted by
mitchmu
Don't they have a tracking number that they can look up to see where the certificates went to?
That's the issue; if they sent it regular mail, I don't think that they have anything. Other 1Ks outside the US obviously didn't have this issue; I didn't have it in past, but last summer it was a joke. That's why I was so careful this time to ensure that she had the correct address.
It just means that I won't be the 'test case' for using a blank cert, but I won't stand for another year of having certs expire due to UA because they sent them to the wrong address. I'm really annoyed that they never fixed the issue they themselves caused for 2012 GPUs, but I'm not about to have it happen for 2013 GPUs, especially as I requested them so early in the year.
It's also why so many of us outside the US want UA Insider to comment on the redeposit process as it is not so easy for everyone.