Originally Posted by
dunderhead
I sent him back to Customer Service with the flight numbers, and the class of service (L) that showed on united.com for sale...and, miraculously, the space became available, and he is leaving at 1315 or so and making the same connection as the original reprotect...so arriving 2014 rather than near midnight.
It probably wasn't magic. More likely, the agent didn't know how to complete the transaction in SHARES or was too lazy to check thoroughly. Or, inventory opened after the agent said "no" to the pax.