If Marriott Concierge is monitoring this thread, and replying to postings about seasonal awards and similar, don't you think that someone will see my above posting about the devaluation and pass it on to whoever should see it? As long as it is seen by someone up the line, does it really matter who the posting is actually directed to? Also, does Ed French have a FlyerTalk handle? If he does, then I would be happy to address a complaint/question to him, but if he doesn't, then how could I direct a complaint/question to him on FlyerTalk?