Originally Posted by FLYDCA

Many of us know the crowds at United Clubs are out of control. In a first for me today I was refused entry as the club at MSP had no more seats or standing room left. I understand that safety concerns make it prudent to refuse my entry. As a paid member I find the overcrowding to be unacceptable. I asked for a pass to another airline club at the same airport which seems reasonable but they have no authority to grant this. What if anything would you do about this?