I had a wonderful stay here this month. Seville is a beautiful city with a lot of interesting history, beautiful architecture, and amazing food that is a relative bargain compared to Madrid and Barcelona the other cities I visited on this trip.
Since it's low season I got a great 100 euro a rate. I booked a pre-paid stay for about 30 euro more a night and it went down after a couple days, but after contacting the hotel they refunded the difference. It was extremely generous of the hotel and they did not have to do it, but they said since I was a loyal SPG member they would make an exception. Wonderful customer service before I even got to the hotel.
I was upgraded to a two room executive suite with two separate entrances that overlooked the main street. It had a beautifully furnished bedroom and separate living room with their own foyers. This was one of my favorite suites I have received at an SPG hotel. The only downside (and this is nitpicking) is the bathroom which is small and has a cheap white bathroom curtain and weird tiling that makes it look old rather than luxurious. The bath products are generous sized toiletries from Waterl'eau in a green tea and citrus scent. I used a Platinum SNA, although since it's low season I probably didn't have to, and picked a deluxe suite which cleared exactly 5 days out. I was upgraded one additional level to the executive suite at check in. Turn down was two bottles of water and two chocolate coins.
I selected breakfast as my Platinum amenity. You have to choose. It's a full breakfast buffet in the restaurant which is mainly continental with a warm dish station that has eggs, vegetables, and potatoes. One of the five days I was there they brought out an egg station with made to order eggs. I also saw people ask for eggs to order the other days. There is also sparkling cava. The buffet was a good choice for an amenity but it wasn't anything special. The pastries were pretty flavorless with the exception of the belgian waffle I'd dip in their delicious hot chocolate. They do have a better than average selection of cold cuts (iberian ham and chorizo) and some nice cheeses. Also, service is slow as they always seemed understaffed. It was really hard to get a refill on tea/coffee and the plates took forever to get cleared. I don't think it would be worth it to pay for breakfast as Seville is filled with great places to eat, but for free it was nice enough especially the setting since you look out into the Courtyard. On warmer days I'm sure you could sit out there.
Although there was nothing wrong with service in general at the hotel I wouldn't say it's very memorable. The staff is polite but not overly warm. They are well versed in Platinum benefits, which is nice. I didn't interact with the concierge so can't comment there.
The location is great and central to all the major tourist sites such as the Cathedral and Alcazar (amazing). It's right next to the university. I was able to walk all over Seville and take in the architecture. If you are traveling light and don't like to take taxis (I never do) it's pretty easy to take the bus to/from the main train station. The hotel is only a couple of blocks away from the bus stop.
The best food I had in Spain was in Seville. I used this one blogger's site for recommendations:
http://azahar-sevilla.com/sevilletapas/ and for the most part she was spot on. I wish I had more stomach to go through more of her recommendations. My favorite two restaurants were La Brunilda and Albaramara followed by Vineria San Telmo. The only semi-miss was Aernero which the food was okay but service so terrible and slow we only ordered 4 tapas before deciding it wasn't worth it to stay and order more. All these restaurants are within easy walking distance to the hotel, although La Brunilda is a little further away and harder to find.
All in all a beautiful hotel in an amazing city. SPG definitely has some gems in it's collections.