jagmeets, congratulations on redeeming the award.

i've redeemed around 7 OW multi-carrier flights so far, including 4 to South America. i agree that it's very important to do your homework before calling (checking all the award availability, including signing up for LANPASS/BA Exec Club to access their systems) - the MPC staff don't encounter South American cities that frequently and the calls really take a long time!

but these OW M-C awards are such good value. i'm working on one to Bolivia right now .... a slight headache just thinking about it. i'm waiting for AA availability right now.

congrats again!