Last year my 20 year old Tumi leather briefcase needed repairs. These repairs fall under the wear and tear category. I had the luggage store I use send it in to Tumi, they went through the case and got back to me with the repair price. And then they made me a excellent offer for less than repairing mu old case I could purchase a new replacement. I took them up on this offer and now have a new Tumi case with more features than my old for less than the repair cost.