Originally Posted by
pickles1107
I was unsuccessful at getting a suite cert and the dining certs extended for a stay I have upcoming 3/31-4/4.
I am paying nothing for the room for the 4 nights at the Kea Lani, so perhaps that had something to do with it.
Oh well...
IME it's mainly based on the number of nights/stays you spent at Fairmnt hotels over the last years, in particular it seems that "regular" Premier?Platinum members get treated slightly better than members who got Premier /Platinum status for free, which does make some sense IMO.
Also, the fact you were asking for the certs to be extended by more than one month may not have helped.