During the last seat sale I booked a YYZ-YEG trip. I was booked to return from YEG on Sunday at 12 noon. I finished early, and I saw that there was a red eye which left YEG at 12:30 a.m. (early Sunday morning). I phone AC reservations to ask what the load factor was, so I could determine whether or not I would cancel my hotel and try to fly standby. The agent checked for me and said the plane was 3/4 booked, so chances were good. He asked for my current res, and said he was going to check futher and put me on hold. After being on hold for a minute or so, he came back and asked if I could leave at 1730 on Saturday afternoon. I said I could but what would the fare difference be. He told me it would just be the $145 change fee. I said go ahead, he took my credit card info, asked me if I wanted to window or aisle and assigned me a seat. Well....get to the airport, and they don't want to issue me a boarding pass because I haven't followed the rules of Sat overstay. I explained to the agent (politely) that I didn't ask for this change, I just agreed to an offer from the res agent. She replied, "that you should know that the agent was wrong, and you should not have accepted." After some wrangling she came back and said that she would allow me on the flight as a one time favour, but would also put a note on my file that I know the rules of a Saturday night overstay, and any further attempts "to break the rules" will be denied.
Was I wrong to accept the AC res agents offer?? He had my complete file, I'm sure he could see what fare I was booked on.
Comments appreciated. Thanks