I am platinum. Called ans asked to be switched from the points. I was offered 1-4 certs. I asked for the 1-5 and was told it was not possible. I asked for a supervisor who eventually got on the phone and explained that "she would lose her job" if she switched me to 1-5 as they are targeted only. Will try again tomorrow and interested if my account will be flaggd. I was courteous but forceful in letting them know of my displeasure in the cat changes.