Originally Posted by redtailshark

You go grrrl! ^ I can't wait to hear the outcome of your case against the gnomes. Nicely handled and documented, with prima facie evidence of carriage in F, then denied boarding in F, triggered by invol. downgrade. With their own BP's in hand! Well planned, and nice work!

If everyone had followed this same approach, LX would have a heck of a legal storm to handle.