Originally Posted by AC681

F/As do receive Conflict Management training (at least in the QK world they do), and with the exception of evacuation drills makes up the one largest components of FA annual training over the past two years (On top of my flying duties I also instruct annual training for QK FAs).

The written warning is a pre-printed warning that we have available to us, that should be used just prior some kind of major action by the crew, i.e. Deplaning/Diverting to deplane, or heaven forbid having to use restraints.