I checked in at T-24 for the first segments of my trip, and at that time selected auto check-in for the remaining segments. Situation normal - I always select that option so as to check in as soon as possible; for the best placement in the CPU upgrade queue. Well today for the first time I got the following email:


Unable to provide boarding passes for confirmation XXXXXXX

Thank you for choosing Auto Check-in for your upcoming United Airlines flight. Unfortunately, we are unable to provide your boarding passes at this time.

Please complete your check-in at the airport on your day of departure. We apologize for this inconvenience.


So I went to the flight status to check my place in the upgrade queue. Sure enough - I was not on the list. So not only was the system unable to provide my boarding passes, it also failed to check me into the flight(s) as well. I did the manual check-in for the remaining flight segments, but feel I dropped some in the CPU queue because of the couple of hours delay checking in. Not really upset about that, but it was sub-optimal.

Has this happened to other people recently? Is it a new anomoly in the system, or a one time glitch? I guess the offshoot for me is what while auto check-in is convenient and has always worked in the past, I will have to transition to Trust but Verify mode...


SunLover