Originally Posted by canadiancow

Where are you not getting data that you should be? Are there bookings that aren't showing up? Are you not seeing your AP details and history?

It's possible you mistyped your AP number and password. You can try signing out and back in to see if that gets you anything.

Unfortunately, because I'm not AC, it's much harder for me to give you a useful error message (like "invalid AP number or password")