Only because they tinkered with it to no end and introduced an element of greed to the flying public with EBCI and now this buy your way up upgrade fee. Did they really think people were going to pay up, sit back and not try to get something out of it? At a minimum be able to sit with their traveling party?

And the FA's are going to be in the middle sadly. Wonder if their Union will get involved.

Boarding seemed to work fine before!