FlyerTalk Forums - View Single Post - How to handle bag agents that do not know about the star gold baggage allowances?
Old Feb 15, 2013 | 1:08 pm
  #4  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Here is the *Gold allowance:

As a Gold Status holder you can choose not to travel light. We allow an additional 20 kg (44 pounds) where the weight concept applies, or one additional piece of luggage where the piece concept applies.

Individual carriers such as UA choose to give their elites more, but that's got nothing to do with *A.

All of this is programmed into US' software so the CSR's which whom you are dealing know exactly what they are doing.
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