FlyerTalk Forums - View Single Post - How to handle bag agents that do not know about the star gold baggage allowances?
Old Feb 15, 2013 | 10:45 am
  #1  
micahdaniel
 
Join Date: Oct 2011
Programs: AA EP, DL PL, SPG & IHG Plat, HH Diamond, Hertz 5*, EC EE
Posts: 78
How to handle bag agents that do not know about the star gold baggage allowances?

I seem to run into a common problem at smaller airports. The bag agents are unaware of the 2x70lb 1x50lb star gold bag allowance. This turns into quite a time consuming affair where I've had to prove the policy to them. I'm asking other flyers what is the fastest way to convince them of the policy? Is there a brochure I can carry around? Or is it best to just memorize the web path to the baggage policy?

Actually, I don't see it mentioned on their overweight tab here:

http://www.usairways.com/en-US/trave...epolicies.htmlhttp://www.usairways.com/en-US/trave...epolicies.html

Am I wrong about this?
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