Like others have said...really nothing is broken in AC's eyes.
They do not want your business!
You are a bottom feeder

AC only wants good apologists who are willing enough or have clients willing enough to pay their uncompetitive prices. AC loves these people! And they seem to love AC!
No one is flying AC J TPAC, because their prices are not competitive. So we will get Premium Economy and eventually J will be gone because there is little real demand.
The Rouge model modified for the mainline is the future! That and the new 77H...