Originally Posted by
sukn
No Dave Noble is incorrect. You, however were correct. The cost to reinstate miles from a single PNR containing R/Ts for two people is $150 + $25. You were overcharged. Go get yourself a refund.
Hi Sukn,
I certainly like your approach, but do you have anything to point to in the AAdvantage literature? When I looked about an hour ago, the reinstatement discussion on the AAdvantage rules website seemed to center around "award tickets" not "PNRs."
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Update: Just got off the phone with AAdvantage customer service to review the situation with them. $50 refund is on the way. Sukn rocks!!