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Old Feb 14, 2013 | 2:10 pm
  #3  
FlyWorld
 
Join Date: Jun 2005
Posts: 4,645
Originally Posted by Hendo5698
I am looking to book a flight with expert mode enabled on united.com and have run into an issue. I have selected business/businessfirst for my cabin and the only fares that come up are C class seats. I look on the available cabins for both my departure and return flight at there is Z class availability, at least Z1 or higher, why would the website default to C class at a fare almost double Z class?
Sometimes there can be space in a bucket but no published fare that allows you to purchase it. I ran into this problem all the time when I used EF to search for Z fares then could not book them, and the EF team explained this to me.

As a next step, you can try calling and see if you find an agent willing to check or help you.

Also, I find the ITA Fare Matrix helpful in uncovering Z or P fares.
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