Originally Posted by
BKKLEE
both denials in accordance with LNF rules................frankly you should actually READ the rules and its cavaets before you complain as LNF team is 100% correct............and once you know the R&Rs you won't be disappointed by denied claims as you will be filing only claims that meet the R&Rs.........
This is true., I'll try to get more advice in the other thread., my main point was that at least for Asia hotels it seems
- They can claim any site uses a voucher (I found no reference to vouchers on booking.com)
- 24 hour rule allows them to fix anything with 3rd party travel site as a screen shot is not accepted as proof of rate. Rates for hotel changed after I submitted claim.
HKG Renaissance Mar 3-7... $1700USD?!