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Thread: Fantastic Rimowa Repair Service (Warranty experience)!
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Old Feb 13, 2013 | 9:55 pm
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Land-of-Miles
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Originally Posted by Swissaire
Yes, yes, by all means.

But your first recourse lies with the airline you travelled on. And the sands of time are running out to file a claim, if the damage you describe occurred in December, 2012.
The warping i noticed in mid January and I assume it is already too late to pursue the airline. It had repeated dents in new places each sector finding exact responsibility will be next to impossible.

That does not excuse the fact that a 700 euro case could not withstand normal handling.
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