FlyerTalk Forums - View Single Post - ARCHIVE: EC261 / EC 261/2004 complaints, compensation and AA (master thread)
Thread: ARCHIVE: EC261 / EC 261/2004 complaints, compensation and AA (master thread)
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Old Feb 13, 2013 | 3:54 pm
  #12  
bostontraveler
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Seems legitimate but probably not the brightest in light of security issues.

At least AA appears to be taking a more ethical approach to EU261 complaints than another (ahem) US carrier...

Delta (not the one I'm referring to above) does offer the same for AF irregularities (either € or vouchers)

In any case, I would email customer relations first before sending that info.
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