Originally Posted by
mitchmu
While I agree with your general displeasure, a few points to make:
1. If the 4 flight minimum is an issue for you, then you might not be the most profitable customer and therefore your concerns may not be of greatest interest to UA. UA should be more interested in hearing from pax who fly mostly UA, not those who can barely manage to fly UA. No offense intended. Just being realistic.
2. This isn't the stone age, we're just sticking solidly in the 70's and 80's. If this were the stone age, then they'd force you to put the GPU on a boat and send it by ship then by horse drawn carriages. No, instead, you can go to your local FedEx office and pay $40 or more to send it back. That's definitely very 90's.
No, I am not the most profitable customer UA ever had. When I lived in the US I did all my flying with them, but since I relocated back to Germany I just tend to have 2-3 transatlantic r/ts on UA. And I do them only on UA because I wish to maintain my status. Otherwise LX etc. would be much more tempting than sitting in an 8-across UA C-class.
If something like where you live actually matters that UA and LH etc. should do it like NW and KL in the old days. I had a NW account and when I tried to change my address to a German one I got a message that my account will be transfered to KL. Fair deal. But being a UA elite (nowadays a lowly Gold) living in Germany might actually lead me to use UA for travel within the USA rather than US, for example. So I do question the rationale of the changes here.