Originally Posted by newyorkgeorge

Exactly. The kind of heavy flyers that are not on FT value routes, times, reliability. Essentially they want to get wherever they are going as quick as possible. They don't place this uber importance on a smiling FA, or a certain type of liquor available or whether the sundaes are pre made. Yes, they have interests including the inflight experience, the IFE system, lounges, etc. but for them its more a function of get me there ASAP with as many options as possible.