Originally Posted by
Isochronous
Just stayed here this weekend. Paid 700RMB + tax for the Weekend Promotion which included breakfast. As SPG Gold was upgraded to Deluxe Room with Nanjing Rd view.
However, was not offered the Gold amenity on check-in and when asked the receptionist didn't seem to know what I was talking about. Have written to SPG to see what they will do.
What's the response from SPG?