Originally Posted by entropy

Aaron, I thing this is a terrible change; I'm curious if you guys included any SWU-users in the change discussions.

Since LH upgrades can't be confirmed in advance, its basically a guessing game if its going to work. Someone might have been flying BOS-FRA-DXB, they have only one SWU, if you tie it to the flight O/D and date, say, BOS-FRA, you don't get it, then FRA-DXB you can't roll the dice there.

Actually, there's a GREAT way you can make this work better. You can work with LH to have CONFIRMABLE e-upgrades. Those you can track easily, no mailing, no mess. Its better for us and its better for you.