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Thread: Accor/ ALL: experiences with best price guarantee
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Old Feb 12, 2013, 8:58 pm
  #55  
abhilife2001
 
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Originally Posted by mith
Just an update. I tried, since it was only 4 euros of difference and the cheaper third party rate was on booking.com, so no cashback, miles, or other incentives.

+ Reply came within 20 hours! E-mail with explanation and word document with screen shots attached by author

- of course they (he?) managed to pull the cheaper rate that was there the day before (even after I booked on accorhotels.com). Booking.com only had the full flexible rate available. Result: claim denied. SCAM?
hmmm... very few folks have had a success with BRG..
But since they pulled out the wrong rate, I would have followed up again..
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